Accessibility Statement

TrackNTrain, operated by Head Northward LLC, is committed to making our app and website usable by everyone, including people who use assistive technology or who have visual, motor, cognitive or hearing disabilities. Accessibility is part of how we build, not an add-on: it is reviewed in code, tested against the standard below, and guarded by automated checks that fail our build when a known pattern regresses.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is the standard referenced by the U.S. Department of Justice under the Americans with Disabilities Act, and by the European Accessibility Act (via EN 301 549).

TrackNTrain is partially conformant with WCAG 2.1 Level AA. That is the accurate description: a full internal audit against the Level AA success criteria has been completed and every item found was addressed, but we have not yet had an independent third-party audit, and some lower-traffic screens have not been through the same review as the main flows. The limitations we know about are listed below. We would rather tell you what still needs work than claim a badge we haven't earned.

• Accessibility settings in the app (Settings → Accessibility): reduce motion, high contrast, and text size from 90% to 130%. The app also honours your device's reduce-motion preference automatically.
• Colour is never the only signal. Where the app uses colour to distinguish things — for example the activity calendar's key — each item also has a distinct shape, so it reads the same to someone who can't tell the hues apart.
• Contrast. Text and interface colours meet the AA contrast ratio in both light and dark themes; the high-contrast setting lifts secondary text and borders further.
• Screen readers. Form controls carry labels, icon-only buttons are named, option groups announce their selection state, and calendar days announce what was logged on them in words rather than as coloured marks.
• Keyboard. Every interactive element is reachable and operable by keyboard, with a visible focus indicator, and a skip link to the main content. Pop-up sheets and dialogs keep keyboard focus inside them while open, close with Escape, and return you to where you were. Anything that can be dragged — like reordering photos in a post — also has buttons that do the same thing.
• Zoom and text size. In a web browser, pinch-to-zoom works on every page. In the iPhone and Android apps, pinch-to-zoom is turned off because it fights with the app's own swipe and tap gestures; instead, use Settings → Accessibility → Text size (90% to 130%), or your phone's built-in Zoom and magnifier, which work over the app as normal.
• Images and media. Meaningful images carry alternative text. When you post, you can describe each photo or clip for people using screen readers (tap +ALT on it — optional); where the poster hasn't, we fall back to their caption, then to who posted it. Videos have a name, playback controls, and a pause button — nothing that moves on its own plays without a way to stop it.

We are working on these. If one of them blocks you, please tell us using the contact below and we will find you a way through.

• Some lower-traffic settings and administrative screens have not yet been through the full labelling review that the main flows have.
• Heading structure on a few pages skips a level, which can make navigating by headings in a screen reader less predictable.
• Charts on the progress and statistics pages are visual; the underlying numbers are available in the accompanying text and tables, but the charts themselves are not yet described for screen readers.
• Videos don't have captions yet, including user videos with speech. Automatic captions are planned.

Much of what you see in TrackNTrain — photos, videos, captions, recipes, comments, messages — is posted by other members, not by us. We give everyone the tools to make their posts accessible (photo descriptions, captions, a player that works with assistive technology), but we don't write or control what they post, so we can't promise every post meets WCAG. In the language of the standard, this statement is a statement of partial conformance for third-party content: our own screens, features and content are what we hold to Level AA.

If a post or profile is inaccessible to you — for example a photo with no usable description, or a video whose content you can't get any other way — email us at the address below with a link to it. We'll ask the poster to fix it and, where we can, provide the information to you another way.

TrackNTrain is designed to work with current versions of Safari, Chrome, Firefox and Edge, and with the built-in screen readers VoiceOver (iOS and macOS) and TalkBack (Android). It is built with standard HTML, CSS, JavaScript and WAI-ARIA; no proprietary plug-ins are required.

If you encounter anything in TrackNTrain that you cannot use, or that is harder to use than it should be, we want to know. Email accessibility@trackntrainapp.com and include the page or screen, what you were trying to do, and the device and assistive technology you were using. We aim to respond within 5 business days, and to fix confirmed barriers as a priority.

If you need a feature or piece of information in an alternative format while we work on a fix, ask in the same email and we will provide it.

We hope to resolve any concern directly. If you are in the United States and feel we have not, you may contact the U.S. Department of Justice ADA Information Line at 800-514-0301 or ada.gov. Users in the European Union may contact the market surveillance authority designated under the European Accessibility Act in their member state.

This statement was prepared following the W3C accessibility statement guidance and was last reviewed on October 3, 2026. It is reviewed whenever the app changes in a way that affects accessibility, and at least annually. See also our Privacy Policy and Terms of Use.